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You can't install Office 2016 or Office 2013 on computers running Windows Vista or Windows XP as these operating systems don't meet the system requirements for Office. Computers running Windows Vista or Windows XP don't meet system requirements to install Office The Office offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Office installation.įor steps to install an offline version of Office, see Use the Office offline installer and select the correct tab for your version of Office. If you're still unable to install Office following the steps in Download and install or reinstall Office try using the offline installer. For example, you can't install Office on computers running Windows XP or Windows Vista.

If Office still won't install, check that your computer meets the system requirements to install Office. Select the steps for the version of Office you want to install or reinstall. Select the version you want to uninstall, and then select Next.įollow through the remaining screens and when prompted, restart your computer.Īfter you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. In the pop-up window, select Save Fileand then from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe. After your uninstall is complete, try reinstalling Office.Ĭlick the button below to download and install the Office uninstall support tool.įollow the steps below to download the uninstall support tool according to your browser.

If that didn't help, use this easy fix tool to uninstall Office completely. If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again.

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You can also find installation steps here:įor the latest version of Office, see Install Office on your PC or Mac.įor Office 2013 or Office for Mac 2011, see Reinstall Office 2013 on a PC or Reinstall Office for Mac 2011.

When you're ready to reinstall Office, sign in at with the same Microsoft account you originally associated with your Office product when you first installed it.

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For more information, see the Microsoft License Terms for your product, or see this blog post, Office now transferable. However, you may transfer Office 2016 (or Office 2013) to another computer that belongs to you if you experience a hardware failure or you buy a new computer. If you're reinstalling Office on a different computer than the one where you originally installed Office, note the following:įor Office 365 subscriptions: You can install Office on all your devices and sign in to Office on five devices at the same time.įor a one-time purchase of Office 2016 such as Office Home & Business, Office Home & Student, or Office Professional: You can install Office on only 1 PC or Mac. If you want to download and install Office 2013 or Office for Mac 2011, see Install Office 2013 on a PC or Install Office for Mac 2011. If you're looking for the steps to download and install the latest version of Office such as Office 365, Office 2019, or Office 2016, see Install Office on your PC or Mac. Contact support How do I download and install Office?